Legal
Privacy Policy
Company: ColomboAI Inc · Last updated: March 22, 2026
Contents
1. Overview
ColomboAI Inc ("ColomboAI", "we", "our", or "us") operates the CAIRO platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products, website, and APIs. By using CAIRO, you agree to the practices described in this policy.
2. Information We Collect
We collect information you provide directly (account registration, contact forms, billing details), information generated through your use of CAIRO (API calls, usage metrics, session data), and technical information (IP address, browser type, device identifiers, log data). We do not sell your personal data to third parties.
3. How We Use Your Information
We use collected information to: provide and improve the CAIRO platform; process payments and manage subscriptions; send transactional and product communications; comply with legal obligations; detect and prevent fraud or abuse; and conduct research to improve our models and services. We do not use your data to train our models without explicit consent.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting [email protected]. Certain data may be retained for legal or compliance purposes.
6. Security
ColomboAI employs industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest (AES-256), access controls, and regular security audits. No system is completely secure; we encourage you to use strong passwords and report any suspected vulnerabilities to [email protected].
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data; object to or restrict certain processing; and withdraw consent. To exercise these rights, contact [email protected]. We will respond within 30 days.
8. Privacy Choices
You can manage your privacy preferences at any time: • Marketing emails: Unsubscribe via the link in any email or in your account settings. • Cookies: Adjust browser settings or use our cookie preference center. • Data deletion: Request full account and data deletion at [email protected]. • Do Not Track: We honor browser Do Not Track signals for analytics. • Data portability: Request an export of your data in machine-readable format.
10. Children's Privacy
CAIRO is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately at [email protected].
11. International Transfers
ColomboAI Inc is headquartered in San Francisco, California, USA. If you access our services from outside the United States, your data may be transferred to and processed in the US. We rely on Standard Contractual Clauses and other lawful mechanisms for international transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our website. Continued use of CAIRO after changes constitutes acceptance of the updated policy.
13. Contact Us
ColomboAI Inc Attn: Privacy Team San Francisco, CA, USA Email: [email protected]